Certified Prevention Specialist CPS Practice Exam

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Prepare for the Certified Prevention Specialist (CPS) Exam with our comprehensive quiz featuring flashcards and multiple-choice questions. Each question includes hints and explanations, ensuring you are well-equipped for this important certification.

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What is the term used to describe not just hearing but also processing the information conveyed?

a. Message
b. Noise
c. Listening
d. Feedback

The correct answer is: c. Listening

Listening is the term used to describe not just hearing but also actively processing the information conveyed. In the context of communication, simply hearing the words is not enough; true understanding and comprehension occur when an individual actively engages with and processes the information being communicated. This is why the term "listening" is the correct answer in this question.